Reasonable "fair wear and tear" refers to ordinary use with the exception of normal deterioration in the condition of the premises and its fixtures and appliances used by the tenant. However, when determining a repair or a replacement lies within a thin line of perceptions of individuals. Often Real estate salespersons may be caught in between our landlords and tenants. In this course, attendees will learn the possible steps from various case studies as general guidelines for resolving such disputes.