OrangeTee

Learning
External Agent Course Registration
OrangeTee agents please register through Agent App

The Emotional & Professional Approach to Problem Solving

17 Jul 2025 (2 pm - 5 pm)

ZOOM

SGD $54.50 (GST incl.)

Synopsis/ Course Description

Through this session, salespersons will learn a good understanding of the emotional side of problem-solving skills. By applying these problem-solving skills, agents and customers would experience more satisfaction and happiness, leading to more repeat sales and referred leads.

Learning Outcomes

In particular, learners would learn, understand and be able to apply the following to their day-to-day business:

(a) Problem-solving through active-listening;
(b) Problem-solving through self-regulation;
(c) Problem-solving through the use of positive language;
(d) Problem-solving through the use of empathetic skills;

Certification

A Certificate of Attendance and 2 Generic CPD Credits will be awarded to participants upon completing the course.

Venue

This training course will be done via Online Classroom (Zoom).

Disclaimer : The information on this course directory is correct at the time of publishing and every attempt is made to ensure its accuracy. Nevertheless, the company reserves the right to make alterations without notice if necessary. For any clarification, please reach us at [email protected].